- 24-hour Front Desk.
- Tourist information.
- Everything included, 24 hours a day.
- The room is cleaned every day between 8am and 5pm.
- Lost and found.
- Wake-up call
- Check-in: rooms available on the day of your arrival from 3pm.
- Check-out: The room has to be available on your check-out day before 12 at noon.
- Shared facility with Tropical Deluxe Princess Hotel.
- Here you will find our entertainment team who will inform you about day and night activities.
- It is located in the main pool area just a few steps from the beach.
- Open from 9am to 6pm.
- Free Access to Wi-Fi service in the lobby
- Internal transport (7.00am – 12.00am)
- Credit cards (Visa/Master/Dinners/American Express): if you have any questions about your payment, ask at the reception desk.
- Currency Exchange.
- You have to go to the Exchange Centre in the lobby.
- Timetable: check it in the service timetable.
- An ATM is situated in the Lobby (next to the Public Relations desk) where you can only take out Dominican Pesos 24/7.
Services with extra charge
- À la carte Restaurants of Princess hotels in Dominican Republic (only if you book in advance): Grand Bávaro Princess and Punta Cana Princess *
- Metamorphosis Spa (packages available at extra cost).
- Room service.
- Platinum services
- International Wine list.
- Motorized water sports.
- Scuba diving.
- Deep sea fishing.
- Snorkeling trip.
- Party boat.
- Windsurfing classes.
- Catamaran classes.
- Catamaran tour.
Stores located ion the lobby
- These stores are shared with Tropical Deluxe Princess Hotel.
- Opening hours: 8:00 am to 11:00 pm.
- Mini Market
- Jewelry shop
- Souvenir shop
- 2 shopping malls (located a few metres from the Main Door and outside the hotel).